Shipping & Returns

Payment
All prices are listed in New Taiwan Dollars (TWD). For credit card payments, we accept Visa, MasterCard, and JCB. You do not need to create an account to complete the payment.

Delivery & Shipping
Shipping charges are determined based on your location and the size of your order. Orders are processed within 2-3 business days unless otherwise noted.

International Orders
We are currently only accepting domestic orders in Taiwan. 

Return & Exchange Policy
To request a return, please contact us at shop@meltingpart.com within 7 days of receiving your order. Returned items must be in their original condition with tags still attached. Return shipping and handling costs are the buyer’s responsibility unless the item is defective. We will review each case individually and reserve the right to deny returns if the item’s condition does not meet our standards.

If your product arrives damaged or defective, please contact us immediately. We will attempt to repair it if possible; if not, we will either replace the product or issue a refund.

If you have questions, please reach out to us at shop@meltingpart.com.

―

付款方式
網站所有商品價格均以新台幣（TWD）顯示。我們接受信用卡（Visa、MasterCard、及JCB國內信用卡），無需註冊或登入即可進行交易。

寄送與運費
運費依照您的寄送地點及訂單大小而定。我們將在收到訂單後的 2-3 個工作天內進行處理。

國際訂單
目前我們僅接受台灣境內的訂單。

退換貨政策
若需退換貨服務，請於收到商品 7 天內來信 shop@meltingpart.com 申請授權。退回的商品需保持原本的完整狀態，並附有標籤。運費由買方負擔，除非商品本身有瑕疵。我們將逐案檢視商品狀態，並保有最終決定權。

如商品有損壞或瑕疵，請於發現後盡快與我們聯繫。我們將視情況提供維修，若無法維修，我們將提供更換或退款。

若有任何疑問，請聯繫 shop@meltingpart.com。